Software Engineer (DevOps – Networking & Support)

The only exception to this, is that we are a Goan Company established in Goa; for, of and by Goans. We prefer Goan Candidates, resident in Goa. We do not normally recruit or solicit candidates from outside Goa State. All candidates are requested to note this.

Responsibilities:

  • Provide Remote support, resolve customer technical issues quickly and accurately as well as provide escalation assistance
  • Promote and maintain a high quality, professional, service-oriented company image among customers
  • Troubleshoot, and resolve problems with the server and client software
  • Work on various operating systems like Microsoft Windows (server and client OS), Linux Server, and MAC OS
  • Perform system administration tasks to support server, workstation, and organisational network environment
  • Co-ordinate with the development team for the deployment of software applications
  • Assist in the timely delivery of product fixes to partners/clients
  • Strive to make every account a reference customer

Skills:

  • Exposure / Familiarity with set-ups of Windows/Linux Systems
  • Exposure to e-mail and internet access gateway systems
  • Exposure to Networking and Organisational Networks. Wired, Wireless, and Fibre-Optic
  • Exposure to scripting languages (e.g., Shell, Python) to automate routine tasks and build efficient processes
  • Knowledge of cloud platforms, particularly Microsoft Azure and open-source alternatives like AWS or Google Cloud
  • Knowledge of the TCP-IP protocol and TCP-IP Networks
  • Above average English communication (speaking, email, and writing) skills

To apply for this job, click the ‘Download Form’ button below. Complete the application form. Then click the Apply Now button and follow the instructions as given.

Preference will be given to Goan candidates.